BDS for MSMEs, Private Sector Competitiveness Project II, World Bank, Uganda 2004
| Implementing agency(ies) | World Bank Group | |
|---|---|---|
| Date completed | July 2004 | |
| Issues/challenges | The market for the fully commercial BDS providers, which could be described as the "mature" segment of the BDS market, is largely concentrated in or around Kampala, and dealing with larger enterprises. BDS for smaller scale enterprise and services offered up-country cannot yet be characterized as a mature market, as transactions are either not done commercially or transaction volumes are low relative to the size of the market. In fact in a large part of the up-country business economy the BDS sector must be characterized as "embryonic", since virtually no demand for BDS exist and consequently hardly any BDS takes place. Furthermore, even in market segments up-country where BDS exist, the market is generally "underserved". There may be demand, but there are very few BDS providers, or the services offered are not appropriate for the type of enterprises concerned. | |
| Country(ies) | Uganda |
- Description
In view of the above observations, the implications for the BUDS program (an existing matching grant facility) are to be reviewed. Market interventions will have to be based upon an understanding of the nature of 'market failure' in the market-segment concerned. A clear recognition of the fact that part of the market is affected by 'demand failure' has major implications for the way a program like BUDS must operate, at least when it intends to create outreach towards the rural areas and the lower brackets of MSEs.
The existence of "underserved" market segments points at deficiencies in BDS supply; either BDS services are not appropriate for the type of MSEs, they are not affordable (not cost-effective), or not "packaged" or delivered in the desired manner. These types of deficiencies in both demand and supply cannot be addressed by transaction subsidies only. Specific interventions, like sensitisation, product development and capacity building for BDS providers will be required. In "graduating" markets effective demand and BDS supply exist, but the market is characterized by 'information failure'; clients still have doubts about the effectiveness of BDS, and providers may still doubt MSMEs readiness to pay. In such markets, transaction based subsidies are particularly effective, as they help both MSMEs and providers to gain experience. Finally, even in mature markets, certain deficiencies may exist that might justify intervention. For instance, when it is observed that in a particular export sector the product standards are not meeting international specifications, there may be justification for assistance in BDS product development or BDS capacity building to overcome the deficiencies in that sector.